Blog mining for e-government
www.ejeg.com/issue/download.html?idArticle=209
eGovernment refers to the use of information and communications technologies (ICTs) to improve the quality of services and information offered to citizens, to make government more accountable to citizens and ad-vance public sector transparency. As already pointed out by other researchers, one of the most important issues for making eGovernment effective is to enable citizens to participate in the decision-making process. Nowadays, topics related to governmental decisions are among the most widely discussed ones within digital societies. This is not only because web 2.0 has empowered people with the ability to communicate remotely but also because governments all around the globe publish a great volume of their decisions and regulations online. In this paper, we propose the exploration of text and data mining techniques towards capturing the public‟s opinion communi-cated online and concerning governmental decisions.
eGovernment refers to the use of information and communications technologies (ICTs) to improve the quality of services and information offered to citizens, to make government more accountable to citizens and ad-vance public sector transparency. As already pointed out by other researchers, one of the most important issues for making eGovernment effective is to enable citizens to participate in the decision-making process. Nowadays, topics related to governmental decisions are among the most widely discussed ones within digital societies. This is not only because web 2.0 has empowered people with the ability to communicate remotely but also because governments all around the globe publish a great volume of their decisions and regulations online. In this paper, we propose the exploration of text and data mining techniques towards capturing the public‟s opinion communi-cated online and concerning governmental decisions.
